Support

Something wrong with your pup? Email support@codewright.cc and tell us your iPhone model and iOS version. We usually reply within two days.

Common questions

How do I add the widget?

Touch and hold the Home Screen, tap Edit, then Add Widget, find Puffer Pup and pick a size. The buttons on the widget feed, pet and play without opening the app.

How do friends join my pack?

In the app, open Your Pack and send the invite link, or share the 6-letter pack code. A pack is up to 5 people.

My widget is behind.

Open the app once: it syncs with your pack and refreshes the widget. Make sure the phone is online and Low Power Mode is off, since iOS limits widget updates in it.

I got a new phone.

Restore from an iCloud backup that includes your keychain and the app will rejoin your pack. Otherwise, ask a friend for the invite link and join again.

How do I delete my data?

Open Your Pack and tap Delete my data. See the Privacy Policy for details.